Privacy policy
Scriblive turns children's drawings into short cartoon episodes. Families trust us with something precious, so we keep this simple: we collect only what we need to make your episodes, we keep it private, and you can delete everything with one command.
Who we are
Scriblive is a product by Alconost. The company responsible for your data (the "controller") and the seller of every episode is Alconost Inc., 66 Canal Center Plaza, Suite 505-C, Alexandria, VA 22314, USA, a Commonwealth of Virginia company. For anything about your data, write to studio@alconost.com.
Scriblive is for grown-ups
Our service is used by parents, guardians and other grown-ups ordering for a child. We don't knowingly collect information directly from children, and children shouldn't use the bot on their own. The drawing and any story come to us from the grown-up who orders.
What we collect, and why
| What | Why |
|---|---|
| Your Telegram chat ID, first name and app language (as Telegram shares them) | To talk to you, in your language, and to send your episode |
| Photos of drawings you send | To make your episode, and to make later episodes from the same drawing |
| The story, if you share one, and the artist's first name, if you'd like it in the episode | To tell the story the way the artist imagined it |
| Your messages to the bot | To answer you and help when something goes wrong |
| The episodes we make for you | To deliver them, and so you can ask for a next episode |
| Order details: what you ordered, the amount, any promo code, payment and refund status | To run your order and keep accounts the law requires |
Please don't send anything we don't need, like a child's surname, age, school or photos of people. If a photo isn't a drawing, we delete it straight away and cancel the order.
You pay in Telegram Stars, inside Telegram. We never see your card or payment details; we only receive the payment confirmation.
How long we keep things
- Drawings, stories, episodes and chat history: kept in your family's private folder, so a next episode can carry on the adventure, until you send /forget, or until 12 months pass without hearing from you. Then we delete them automatically.
- Photos that aren't drawings: deleted straight away.
- Working copies at our animation studio: deleted within 30 days, or straight away when you send /forget.
- Payment and order records: kept for 7 years, because tax and accounting law requires it. They contain no drawings or stories.
Who helps us
We share data only with the services that make Scriblive work, and only what each one needs:
- Telegram, where our conversation and delivery happen.
- Telegram also handles payments in Telegram Stars and their refunds.
- Alconost Studio, our animation studio, and the AI services it uses to make episodes, such as Anthropic (Claude), Google (Gemini, Imagen, Veo), OpenAI, ElevenLabs, ByteDance (Seedance) and Kling, with storage on Cloudflare, which help us make the episodes. Some of these AI services may use what they process to improve their models, under their own terms.
- Alconost's own servers, where our systems and your folder are stored.
Some of these providers are based outside your country. Where the law requires it, we use the safeguards it sets out, such as standard contractual clauses.
What we never do
- We never sell your data.
- We never post, share or use a drawing, story or episode in ads or anywhere public without asking you first and getting a clear yes.
- We never show one family anything belonging to another.
Our legal reasons (for GDPR)
- Making and delivering your episode, answering you, refunds: to perform our contract with you.
- Keeping your folder for future episodes: our legitimate interest in offering follow-up episodes, which you can stop any time with /forget.
- Payment records: our legal obligations.
- Anything public (only if you agree): your consent, which you can withdraw.
Your choices and rights
- Delete everything: send /forget to @ScribliveBot. We confirm before deleting. If an episode is still being made, we delete everything once it's delivered.
- See, correct or get a copy of what we hold, or object to how we use it: write to studio@alconost.com. We answer within one month.
- You can also complain to your local data protection authority.
Keeping it safe
Your folder is private, access is limited to the people and systems that make your episodes, and our tools are built so that one family's data can't be sent to another.
Changes
If we change this policy in a way that matters, we'll tell you in the bot before it applies.